Please contact us for returns and refunds via the contact form below.
If an order is damaged or defective
We hope you’re happy with your order from Peter J Walsh. But should you not be completely satisfied with your purchase, you should contact us and we will be happy to try and resolve any issues.
To return an item, please contact us within 7 days of receiving your product via the contact form. You should quote your order and the reason for return. To resolve the issue as efficiently as possible, we may ask for images of the product to investigate further.
We will only accept order returns if products are faulty or damaged so please check your order carefully before submitting it.
When returning items, please ensure they are packaged in, or as near to, the same condition you received them (where applicable) and secure before sending.
We will arrange for the product to be collected by our dedicated courier service, DPD. Collections can only be arranged from Monday to Friday and from UK and Ireland addresses only. Overseas customers should contact us directly to discuss the return of their order.
If you request a refund at this point instead of a replacement, we will honour this. Once the print has been received and inspected at the printers studio, we will email you with confirmation of the refund.